A QUALITY SERVICE DELIVERED AT THE RIGHT TIME IN THE RIGHT WAY
Caring Alternatives is a privately owned care company providing supported living services, outreach, domiciliary care, Residential Care Home services, Day Care, and Social Activities based in the North West of England. It was born out of a desire and commitment to provide high quality and meaningful care and support; initially by Margaret Swanson who trained as a nurse in the NHS, achieving the role of Executive Trust Director, before spending time at the Department of Health, as a Clinical Director in one of the High Security Hospitals, a Director for a very large Health Care provider and as a Consultant facilitating the turn around of failing services. She was joined by Lorrane Taylor who had a Finance and Administration background in the Hospitality Industry, both share a passion for excellence in health and social care services, with values fundamental to Caring. They are supported by an experienced Registered Manager, Joanne Pierce, Team Leaders, Support Workers, the Care Home Registered Manager, Lorna Shaw, at Hillcrest, Care Staff and Administrative staff, who are all skilled and compassionate.
Our personalised care and support packages give you the choice to remain as independent as possible and in control of your care & support, in the comfort of your own home without compromising on the quality of your care.
The services we provide are tailor-made and we aspire to meet all the needs and wishes of each person who has chosen our service. We provide care and support from a one-hour call to 24-hour care, 7 days a week. In some situations, we can source accommodation that meets your needs, and you are able to become a tenant in a comfortable warm home, or to provide support to you in your existing home.
Get in touch today and allow Caring Alternatives provide the support you need!
ABOUT CARING ALTERNATIVES
Our personalised service gives you the opportunity to remain independent in the comfort of your own home without compromising on the quality of your care. We have a location office in Ellesmere Port and our services are provided throughout Greater Manchester and Cheshire. We support people over 18 who may have a learning disability, mental health needs, physical disabilities and dementia, early onset and old age dementias.
Our Care Home in Tyldesley, Hillcrest, provides a warm, homely and secure environment, a real home from home.
Caring Alternatives is regulated and inspected by CQC and is a provider to Cheshire and the 10 Greater Manchester Councils. We endeavor to comply with the CQC Essential Standards of Quality and Safety and aim to exceed, at all the times, the national minimum standards that are required. To achieve this we constantly review, monitor, audit and update all areas of the organisation.
OUR AIMS AND OBJECTIVES
We aim to provide services which safeguard and promote the health and wellbeing of the people we support, their families and friends, and enhance the quality of life of vulnerable people, enabling them to be in their community, participate in and contribute to their local community.
OUR GOAL IS TO PROMOTE VALUES IN THE SERVICES WHICH:
Show courtesy dignity and respect to the people we support and to each other,
Meet the needs of the people who use our services,
Are caring, reliable, dependable and responsive,
Recognise the individual and diversity of each person we support,
Maintain and enhance each service user’s self-esteem and confidence,
Maximise independence and choice,
Offer choices and enable services users to make decisions about how their care is provided.
CARING ALTERNATIVES WILL ACHIEVE OUR AIM AND OBJECTIVES BY:
Listening to what you want, and assessing what you need, and identifying how best to deliver it,
Employing competent, trained management and staff,
Having in place robust policies and policies to support service delivery in line with legislative requirements,
Providing accessible and up to date information for prospective, existing service users and their representatives
Having flexible systems that allow continuous improvement in the quality of our services, by regular monitoring, evaluation and the development care and support practice.
We have tried to be a Covid Safe environment since the start of the pandemic in March 2020, we have enhanced the Health and Safety, and Prevention and Control of Infection knowledge and skills that our staff teams have. We have been committed to managing risk and keeping people safe during this time, following guidance and the further guidance as the lockdown eases and we follow the route map back to ‘normality’. During this period our staff teams have been fantastically committed to supporting the people we provide services to safely and with good humour.
CONTACT CARING ALTERNATIVES TODAY
If you'd like to find out more about the care services we provide in the Cheshire & Greater Manchester areas, then please don't hesitate to get in touch with our professional team on one of the contact methods below.